BUILT/ Customer Support | Phone, Email, Chat


Dedicated Support Hours

We aim to respond within 1 working hour

  • Monday to Friday 9am – 4pm
  • Saturday 9am – 1pm

General Support Hours

  • Monday to Friday 6am – 9am and 4pm – 6pm
  • Saturday 1pm – 5pm
  • We will endeavour to respond and handle queries in a timely manner, unfortunately we can’t offer a guaranteed response time during these hours.

    Please use our chat form, email us or leave a voicemail outside these hours for a prompt response within supported hours.